FAQs

Frequently Asked Questions

Yes, It is mandatory to register on dianakorr.com for processing your order.

Registration with dianakorr.com will help you to easily manage your account and track your order.

The importance of security for all personally identifiable information associated with our customers is of utmost concern to us. We take great care in providing secure transmission of your information from your computer to our servers.

We offer FREE SHIPPING to any address in India to our customers.

Product orders are processed within 48-72 hours of the order being placed. Expected shipment time is 10-15 business days.

Credit cards, Debit cards accepted, and Net Banking

If you’d like to cancel an order before it’s shipped, you can call us or send us an email at
dianakorr@rlsdesignsco.in. We will refund 100% of the amount paid. Order cancellation must be initiated within 24 hours of order placement. If you would like to cancel an order after the payment has been processed please contact our Customer Service Representatives : Via email at dianakorr@rlsdesignsco.in Via telephone at (+91)-8376815188

Please retry making the payment after ensuring that the information entered is accurate. If your payment still fails, you can use the Cash on Delivery (COD) payment option to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.

Customer satisfaction is our goal at dianakorr.com. Please contact our customer service representatives: Via email at dianakorr@rlsdesignsco.in Via telephone at (+91)-8376815188 for assistance.

You must be a registered account holder on dianakorr.com to access your order history. Order history displayed in your online account includes all your online purchases, but only those purchases made after establishing an account.

No/Yes, You cannot make any changes to the order once it is confirmed.

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